Terms & Conditions
These terms explain how supplier and retailer accounts work on SGlink. Read them before creating your business account.
1. Your business account
Provide accurate business and contact information, verify your email and keep your password private. Only submit information and product content you are authorised to use. Supplier accounts and product listings are reviewed before publication.
2. Products and order requests
Suppliers are responsible for the accuracy of product descriptions, prices, minimum order quantities and availability. A buyer request starts an enquiry. SGlink coordinates quotations and confirms converted orders; a request alone is not a confirmed order. Confirm product specifications, delivery and payment arrangements with the team before proceeding.
3. Supplier plans and wallet
Free accounts support up to 10 product SKUs. Pro costs ₹10,000 per year and supports unlimited SKUs. After payment verification, the full ₹10,000 is credited to the supplier wallet. Order confirmation and recording supplier payment do not deduct a converted-order fee from the supplier wallet. Lead access is managed through lead packages and the Pro unlock allowance. Product-wise Platform commission remains part of the agreed order pricing.
Recharge and Pro requests require a genuine UPI or bank transaction reference. Submitting a reference does not make a payment or immediately credit the wallet. SGlink verifies the actual receipt before approval.
4. Pro business tracking
SGlink provides marketing, lead generation and conversion support for Pro suppliers with a ₹2 lakh business commitment. The dashboard tracks confirmed and completed order value plus admin-recorded offline business for the current Pro period. Cancelled orders are excluded. Business value is separate from wallet funds. Contact the team about the scope and timing of your business commitment before purchasing Pro.
5. Contact information and updates
SGlink uses the details you provide to verify your account and coordinate orders. Retailer name and delivery address are visible to the relevant supplier. Retailer email and phone remain hidden from that supplier until admin confirms the order. Verification codes and order updates may be sent to your registered email, and order alerts appear in your account.
6. Responsible use and support
Do not submit misleading listings, false payment references or unauthorised content. Admin may disable accounts or reject listings. For questions about a quotation, payment, cancellation or account, contact SGlink using the contact details shown on the website.